Powering Customization, Control, and Seamless Fulfillment for Scalable Growth

Our Vision

To redefine what product customization looks like at scale by combining speed, visual precision, and operational control into a truly end-to-end experience.

We believe product customization should enhance the path to growth, and the right infrastructure can make it seamless across every product line, team, and channel.

Mission

We equip modern commerce teams with the end-to-end infrastructure to launch, manage, and scale product customization globally.

Through our VU Customizer, VU Admin, and VU OMS, we help brands deliver immersive customer experiences, streamline backend complexity, and unlock new revenue with faster, more flexible operations.

30+

Market Leading Brands

90k+

Custom Products Purchased Per Month

3k+

Templates Created per Month

155+

Total e-Comm Sites Powering with VU Custom

50k+

Art Files & Build to Order Production Information Generated Per Month

175+

Factories Receiving Automated Order Information Globally

KEY PERFORMANCE INDICATORS

Get Customization Right

15-40%

Price Premium

Over suggested retail price.

Increase

Conversion Rate

For Personalized Products

20%

Boost in Average Order Value

Decrease

Returns

When you offer Personalization

75%

Shorter Sales Cycle

For made to order products

20%

Reduction in Finished Goods Products

Why VU Custom

The End-to-End Solution for Customization
Mouse over for the Solutions

Visualization

Problems We Solve For:

Poorly designed customizers and order forms lead to a poor customer experience.

Slow rendering speed leads to a decrease in sales.

Inflexible design tools create an inconsistent front-end experiences.

Desktop-first design ignores mobile shoppers, limiting conversions.

Visualization

SOLUTIONS

High fidelity 3D & 2D real-time visualization for an engaging, fast user experience.

Subsecond rendering speed and load times.

A flexible toolkit that lets brands fully control front-end customization.

Dynamically adjust layouts for seamless mobile and desktop performance.

Administration

Problems We Solve For:

Rigid product layouts can't adapt to different products, strategies, or customization options.

Manual admin work wastes time and resources.

Administration

SOLUTIONS

Flexible templates support multiple Ul structures, from widgets to full-page experiences.

Centralized program management with reporting, self-service program administration, and guided options.

Factory

Problems We Solve For:

Order tracking via spreadsheets leads to errors, inefficiencies, and lower profit margins.

Limited visibility into custom orders causes delays, errors, and frustration for customers and teams.

Factory

 SOLUTIONS

Full visibility into order, statuses, and updates across products and factories.

Automated workflows ensure faster turnaround and higher quality assurance.

Become a Partner

VU Custom works with a network of partners who provide the essential services that support the successful launch and growth of customization programs.

Our ecosystem includes manufacturing partners, eCommerce agencies, systems integrators, and supporting technology providers—each playing a key role in helping brands scale with confidence.

eCommerce Agency Partners

Are you an eComm agency that works with consumer product brands managing and designing their website? Our VU Customizer allows for flexible design options on the front end with styling work that can be done by the brand, the brands agency or our agency partners.

You can find more information regarding the flexible styling of our customizer in our resources section here. Become a partner today or book a demo to speak with our team about utilizing our partner network.

Manufacturing Partners

Manufacturing Network Partners

In today’s adaptive marketplace, many brands find their ambitions stalled by the complexities of manufacturing.

Leveraging our extensive network of production and fulfillment partners, we’re equipped with the essential embellishment tools to turn personalization ambitions into tangible, captivating realities.

Our Growing Network:

  • Commercial Printing
  • Embroidery
  • Laser Engraving
  • UV Printing
  • Standard Dye Sublimation
  • Direct-to-Garment
  • Direct-to-Film
  • Heat Transfer
  • Full-Wrap Sublimation
Integrator Partners

Our end to end solution with fully documented API’s allows for brands to utilize customization information in a number of different formats and integrations with external systems. Become an integrator partner today.

Speak with our team about utilizing our SaaS platform and integrating it into your existing tech stack utilizing our team or partner network today

Our History

2014

Founded as JTB Custom

2015

Launched OMS

2018

Launched End-to-End Solution

2023

re-branded as VU Custom

2014
2015
2018
2023