Careers
We’re a group of innovators that likes to solve the tough problems out there. With a broad range of skills and experience, we’re learning from each other every day.
Lead Software Engineer
VU Custom enables premium brands to offer custom and personalized products to
their customers — integrated seamlessly with eCommerce platforms and backend systems. Our clients
include Vera Bradley, BruMate, Taylormade Golf, Chaco Sandals, Bauer Hockey, and more.
VU OS — our modern operating system for custom product programs — simplifies the complexity of
customization, from digital personalization through production, fulfillment, and order management.
The Role
We’re looking for a Lead Software Engineer who is not only technically excellent, but also pragmatic,
while directly contributing to the health, quality, and scalability of our platform.
This role is critical to both product development and client implementation success. Reporting to a senior
lead engineer, you will work directly with fellow engineers, implementation specialists, and leadership to
solve technical challenges, maintain a healthy codebase, and ensure client data can be effectively
integrated into our system. Additionally, the role will be client-facing at times, representing the
engineering team and technical concepts to the key stakeholders of our clients.
You will lead by example — unblocking teams, improving engineering practices, and helping drive the
execution of reliable, scalable features while maintaining a sharp focus on data quality and system
integrity.
Responsibilities
● Serve as the team’s go-to technical expert — solve complex Rails and JavaScript problems,
especially where others get stuck.
● Guide implementation teams to develop clean, scalable, and client-safe customizations on top of
the VU OS platform.
● Partner with the senior staff on architectural decisions, with a focus on balancing client flexibility
and core system maintainability.
● Enforce strong software development best practices to continuously improve the throughput and
stability of software delivery in the organization. Directly participate in development efforts,
especially for challenging or business-critical work.
● Collaborate with product & project leadership to ensure that requirements are adequately written.
Data Stewardship
● Collaborate with Implementation teams to develop systems and processes for managing,
transforming, and integrating client master data (materials, catalogs, pricing, etc.) into VU OS.
● Help design and maintain pipelines or tooling to validate, clean, and normalize client-provided
data for production use.
● Support production data corrections and sensitive operations when issues occur in live
environments.
● Be a technical leader for ensuring client-specific data workflows do not degrade platform
performance or reliability.
Deployment & Environments
● Assist in maintaining and improving our existing CI/CD pipeline.
● Ensure smooth operation of Dev, QA, Staging, and Production environments.
● Provide hypercare support during releases and major client go-lives.
Team Development & Support
● Be a strong technical mentor for engineers of varying levels.
● Work in the trenches alongside the development team to ensure quality execution
● Adeptly represent VU Custom and the Engineering team in client-facing interactions.
● Help the team improve both day-to-day development practices and long-term engineering
maturity.
● Act as a technical partner to Implementation, Product, and Customer Success teams during client
onboarding and ongoing support.
Qualifications:
minimum of 3 years in a technical leadership role.
● Significant experience designing complex systems and architectures that includes ownership
design and architecture of a full application or a significant feature set within a larger application.
● Expert skills in Ruby on Rails, JavaScript (React or equivalent framework) and AWS.
● Strong understanding of modern software engineering best practices.
● Experience working with production data, client-supplied data, and designing internal data-
handling workflows.
● Familiarity with ERP systems, product catalogs, or consumer product order management systems
is strongly preferred.
● Comfortable working in a client-facing role when needed, especially during critical hypercare
periods.
● Excellent communicator and mentor.
● Ownership: Take the lead on technical decisions, quality enforcement, and helping the team
deliver their best work.
● Growth: We’re scaling — fast. Your contributions will have a direct impact.
● Collaboration: Work directly with senior leadership, including the CTO, to drive meaningful
change.
● Benefits: Competitive salary, benefits, and an opportunity to make a real difference.
Location: Fully remote position within the United States (Eastern Time Zone Preferred; New England
Preferred)
Compensation: Salary and discretionary bonus commensurate with experience, plus a competitive
benefits package. Applicants from states with pay transparency laws may email julie.love@vucustom.com
for more detailed information.
Schedule: This is a full-time, exempt position with flexible working hours, but must be able to collaborate
closely with the CTO in New Jersey.
___________________________________________________________________________
Application and Nomination: Review of applications will begin immediately and will continue until the
position is filled. To apply for this position, please apply via LinkedIn, or email a position-specific cover
letter and resume to Julie.Love@vucustom.com. Nominations may be emailed to the same email
address. Applicants needing reasonable accommodation to participate in the application process should
also contact Julie Love.
VU Custom is proud to be an equal opportunity employer. All applicants will receive consideration for
employment without regard to race, color, religion, gender, gender identity or expression, sexual
orientation, national origin, genetics, disability, veteran status, or age.
Lead Full Stack Engineer - Front End & UX Focus
their customers — integrated seamlessly with eCommerce platforms and backend systems. Our clients
include Vera Bradley, BruMate, Taylormade Golf, Chaco Sandals, Bauer Hockey, and more.
VU OS — our modern operating system for custom product programs — simplifies the complexity of
customization, from digital personalization through production, fulfillment, and order management.
We’re seeking a Lead Full Stack Engineer with a strong focus on UI/UX quality and front-end
architecture. You’ll work across the stack — building, integrating, and refining systems that power custom
product experiences for major brands — but your craft will shine most in creating elegant, performant, and
intuitive user interfaces.
In this role, you’ll partner with product, and design to bring user experiences to life with precision and
polish. You’ll also provide technical mentorship, improve front-end patterns, and help bridge design intent
with production-level engineering.
Reporting to a senior lead engineer, and collaborating closely across disciplines, you will ensure our
product experiences are both visually stunning and technically sound.
Responsibilities
Full Stack Development
● Design, develop, and maintain features across both front-end and back-end systems using
TypeScript, React, and Ruby on Rails (or similar frameworks).
● Build reusable, performant, and maintainable code that supports a rapidly evolving platform.
● Work closely with backend developers to define efficient APIs and ensure smooth data flow.
● Participate in code reviews and contribute to continuous improvement of the codebase.
Front-End Architecture & UX Implementation
● Lead the development and evolution of reusable UI components and design system patterns.
● Ensure front-end performance, responsiveness, and accessibility meet modern standards.
● Collaborate with designers to translate high-fidelity concepts into reliable, production-ready
components.
● Advocate for UI consistency and usability across client implementations and internal tools.
Technical Leadership & Mentorship
● Support and mentor other engineers, especially around front-end best practices, testing, and
modern tooling.
● Help improve front-end build pipelines, code organization, and developer workflows.
● Serve as a bridge between design and development teams, ensuring fidelity and feasibility.
Collaboration & Delivery
● Partner closely with Product Managers, Designers, and Implementation teams to deliver end-to-
end features.
● Assist with troubleshooting and optimization across the stack during client rollouts.
● Contribute to internal documentation, design systems, and developer experience improvements.
Qualifications:
capacity.
● Strong proficiency in TypeScript, React (or similar modern JavaScript frameworks), and
Node.js or Ruby on Rails for full-stack development.
● Proven experience implementing and maintaining design systems or component libraries.
● Deep understanding of UX principles, responsive design, and accessibility (WCAG
standards).
● Solid foundation in modern software engineering practices — CI/CD, code review, testing, and
version control.
● Strong communication and collaboration skills; comfortable working cross-functionally in a fast-
paced environment.
● Experience in eCommerce, product customization, or data-driven front-end systems is a
plus.
● Ownership: Take the lead on technical decisions, quality enforcement, and helping the team
deliver their best work.
● Growth: We’re scaling — fast. Your contributions will have a direct impact.
● Collaboration: Work directly with senior leadership, including the CTO, to drive meaningful
change.
● Benefits: Competitive salary, benefits, and an opportunity to make a real difference.
Location: Fully remote position within the United States (Eastern Time Zone Preferred; New England
Preferred)
Compensation: Salary and discretionary bonus commensurate with experience, plus a competitive
benefits package. Applicants from states with pay transparency laws may email julie.love@vucustom.com
for more detailed information.
Schedule: This is a full-time, exempt position with flexible working hours, but must be able to collaborate
closely with the CTO in New Jersey.
___________________________________________________________________________
Application and Nomination: Review of applications will begin immediately and will continue until the
position is filled. To apply for this position, please apply via LinkedIn, or email a position-specific cover
letter and resume to Julie.Love@vucustom.com. Nominations may be emailed to the same email
address. Applicants needing reasonable accommodation to participate in the application process should
also contact Julie Love.
VU Custom is proud to be an equal opportunity employer. All applicants will receive consideration for
employment without regard to race, color, religion, gender, gender identity or expression, sexual
orientation, national origin, genetics, disability, veteran status, or age.
Business Systems Analyst
About VU Custom
VU Custom enables premium brands to offer custom and personalized products to their customers — integrated seamlessly with eCommerce platforms and backend systems. Our clients include Vera Bradley, BruMate, Taylormade Golf, Chaco Sandals, Bauer Hockey, and more.
VU OS — our modern operating system for custom product programs — simplifies the complexity of customization, from digital personalization through production, fulfillment, and order management.
The Role:
The Business Systems Analyst plays a crucial role in our software implementation practice, acting as a liaison between client and internal stakeholders and technical development teams. Focusing on client migrations, you will be responsible for understanding business needs, translating them into functional and non-functional requirements, documenting processes, and ensuring that the software solutions VU Custom develops meet the needs of our clients and stakeholders.
Key Responsibilities:
Requirements Gathering, Analysis and Management
- Collaborate with stakeholders (product owners, business users, etc.) to facilitate software migrations and implementations, and understand the needs, pain points, and desired outcomes.
- Gather and document detailed business requirements, including functional, non-functional, and use story based requirements.
- Successfully manage change to requirements, establishing baselines and communicate to the project manager the need for change requests to ensure solid scope management.
- Successfully convert data intensive client product specifications into user stories and rendering mockups.
- Analyze complex spreadsheet based product data to extract user story scenarios, business rules, acceptance criteria and product component relationships to create rendering requirements.
Process Analysis and Documentation
- Analyze existing business processes and identify areas for improvement and automation.
- Document current processes using flowcharts, diagrams, and other visual tools.
- Develop and document proposed solutions and workflows.
- Maintain accurate and up-to-date documentation of overall business requirements, processes, and solutions.
Communication and Collaboration
- Communicate requirements updates to stakeholders in a clear and concise manner.
- Facilitate meetings and workshops to elicit and document requirements.
- Collaborate with other team members to ensure successful project delivery.
- Effectively translate functional requirements into user stories and communicate these to the development staff.
Testing and Validation
- Collaborate with the Quality Assurance team to translate user story acceptance criteria into test scenarios and cases to ensure that software solutions meet business requirements.
- Participate in user acceptance testing (UAT).
- Identify and document defects and issues.
Required Qualifications:
- Education: Bachelor's degree in computer science, business administration, or a related field. Robust experience may be substituted for this requirement.
- Certifications in business analysis. CBAP required. CCBA: preferred.
- Experience: 5+ years of experience in business analysis, software development, or a related field.
- Strong proficiency in business analysis techniques and tools.
- Extensive experience and expertise with identifying and writing User Stories.
- Extensive experience and expertise in TDD/BDD methodologies.
- Experience with Agile software development methodologies (e.g., Scrum).
- Experience and expertise in Data Analysis.
- Extensive experience and expertise with business analysis process re-engineering.
- Excellent communication, interpersonal, and presentation skills.
- Strong analytical and problem-solving skills, while managing multiple tasks and priorities.
- Adept at working independently and as part of a team.
- Ability to learn quickly and adapt to changing situations, as well as the ability to manage and implement change.
- Adhere to Business Analysis best practices and processes.
Preferred Qualifications:
- Experience with Ecommerce & consumer Product Order Management
- Experience with specific software development tools (e.g., Jira, Smartsheets, Zoho).
- Experience in 3D Modeling.
- Experience with UX.
Location:Fully remote position within the United States. Eastern Time Zone Preferred. Periodic travel required on-site based on client needs.
Compensation: Salary commensurate with experience, plus a competitive benefits package. Applicants from states with pay transparency laws may email julie.love@vucustom.com for more detailed information.
Schedule: This is a full-time, exempt position with flexible working hours.
Application and Nomination: Review of applications will begin immediately and will continue until the position is filled. To apply for this position, please apply via LinkedIn (preferred), or email a position-specific cover letter and resume to Julie.Love@vucustom.com. Nominations may be emailed to the same email address. Applicants needing reasonable accommodation to participate in the application process should also contact Julie Love.
VU Custom is proud to be an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, veteran status, or age.
Technical Project Manager
About VU Custom
VU Custom enables premium brands to offer custom and personalized products to their customers — integrated seamlessly with eCommerce platforms and backend systems. Our clients include Vera Bradley, BruMate, Taylormade Golf, Chaco Sandals, Bauer Hockey, and more.
VU OS — our modern operating system for custom product programs — simplifies the complexity of customization, from digital personalization through production, fulfillment, and order management.
Position Summary
The Technical Project Manager (TPM) is responsible for providing project management and technical problem solving to plan and execute both existing and new customer projects related to migrations, implementations and other client needs. The TPM coordinates closely with multiple stakeholders within client organizations and internal teams (Professional Services, Product, Modeling, Engineering, and Account Management teams).
As an integral part of the VU Custom team, the duties and deliverables of the TPM include:
- Technical Project Planning: Provide planning, management and coordination expertise to support complex migrations and implementations for current and future clients. Define scope, objectives, and deliverables for all phases of project work with multiple levels of deliverables and outcomes for the client. Develop, maintain and update detailed project plans, including tasks, timelines, and resource requirements.
- Technical Expert: Understand how VU Custom’s software operates and how it integrates with customers' e-commerce platforms and backend systems in order to coordinate all integration, migration and implementation tasks.
- Resource Management: Coordinate with internal teams to allocate resources, including developers, designers, and other technical experts, as needed for project execution.
- Risk Management: Identify potential project risks and develop mitigation strategies. Monitor and manage risks throughout the project lifecycle.
- Communication: Maintain clear and open communication with clients, stakeholders, and team members. Provide regular project status updates and address any concerns or issues promptly.
- Quality Assurance: Ensure that project deliverables meet quality standards and client requirements. Conduct thorough testing and quality checks.
- Time Management: Work closely with customers and internal teams to develop, execute, and monitor implementation/deployment plans and project milestones to successfully deliver solutions within agreed-upon time frames.
- Budget Management: Track project expenses and ensure adherence to the project budget.
- Change Management: Manage project scope changes by assessing their impact, obtaining necessary approvals, and ensuring changes are properly documented.
- Issue Resolution: Identify and resolve project issues in a timely manner. Escalate critical issues to senior management when necessary.
- Documentation: Maintain project documentation, including project plans, schedules, status reports, and meeting minutes.
- Travel: Coordinates and manages client site visits as needed. 5+% travel may be required.
- Client Satisfaction: Continuously assess and address client needs and expectations. Strive to exceed client satisfaction through exceptional project delivery.
Skills and Requirements:
- Bachelor’s required in a technical or related field (Two years of experience for each year of schooling can be substituted).
- Minimum of five years of SaaS project management experience or directly transferable skills.
- Strong understanding of project management methodologies, tools, and best practices.
- Excellent technical knowledge, with the ability to understand and communicate technical concepts effectively.
- Demonstrated strong communication and collaboration skills. Comfort working with different teams and large stakeholder groups at various levels of a business.
- Excellent organizational skills and attention to detail.
- Proficiency in project management software and tools (e.g.: Jira, Zoho Projects)).
- Genuine interest in the complexities of the sporting goods consumer products industry and eCommerce best practices.
Location: Fully remote position within the United States. Eastern Time Zone Preferred. Periodic travel required on-site based on client needs.
Compensation & Schedule: This is a full-time, temporary position. Salary commensurate with experience. As a currently temporary role, this position is not eligible for company benefits. Applicants from states with pay transparency laws may email julie.love@vucustom.com for more detailed information.
Application and Nomination: Review of applications will begin immediately and will continue until the position is filled. To apply for this position, please email a position-specific cover letter and resume to Julie Love at Julie.Love@VUCustom.com. Nominations may be emailed to the same email address. VU Custom is committed to providing reasonable accommodations for applicants who require them to participate in the application process.
VU Custom is proud to be an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, genetics, disability, or age. We value diversity and are committed to creating an inclusive workplace for all employees.